How to Buy

To buy, simply give us a contact us via: Tel: 0121 427 1314, Fax: 0121 428 4688 or email: sales@gbsprings.co.uk

Conditions of sale...

  1. We do not store credit card details nor do we share customer details with any 3rd parties.
  2. Orders are processed and shipped out on working days only (Monday through Friday, excluding bank holidays). We try our very best to send all products within 4 working days and we will notify you by email when your order is on its way to you.
  3. Since goods are large in nature palletized freight will be used. Collection from our warehouse is possible with prior agreement.
  4. If it is necessary to return goods to us which have been ordered in error we charge a restocking charge of 7.5%.

If you need to return faulty goods to us for investigation we will issue a returns authorization number and well send you an email once weve received your return. We try our best to do this within five working days of receiving your parcel. Once we have verified the problem if you have asked for a refund, well email you automatically so theres no need to contact us. If youve asked for an exchange, well get your returned product to you as soon as we can. So that its clear when returning items to us its really important that you include a note with the following information, as without this we cant process your refund or replacement:

- Your order reference number
- Details of why youre returning the item to us
- An indication of whether youd like us to exchange the item or arrange a refund
- The email address you used to place the order
- The delivery name/address you used to place the order
- A daytime contact telephone number (with country/area dialing codes), just in case we need to get in touch with you.

If you have any questions about our range of How to Buy from GB Springs please contact us for more information...

or Call us on: 0121 427 1314